Zero Gravity Skin guarantee  to you, the original buyer, that your product shall be free of defects in material and/or workmanship attributable to manufacture for the period specified in the details provided with your purchase, ranging from 1 year to the life of the product. Your device is only eligible for a warranty once you have registered it on Zero Gravity skin.com. In order to provide this warranty to our customers, Zero Gravity Skin is the sole and exclusive manufacturer and ​distributor of all Zero Gravity Skin products, manufacturing them in an FDA compliant facility, and distributing them through authorized retailers only, including on our official website, www.Zero Gravity Skin.com. ​ To maintain our strict quality control process, any product sold through an unauthorized retailer, cannot be registered ​through our warranty ​program​, and as such will not possess the Zero Gravity Skin seal of authenticity and approval. Zero Gravity Skin goes above and beyond to ensure every product is tracked through a unique serial number, thus prohibiting devices purchased through unauthorized retailers from redeeming a replacement through our warranty program. Products sold through unauthorized retailers, or purchased from unknown sources, are likely to be used, defective and/or damaged and could potentially be a safety hazard and are not covered by the Zero Gravity Skin warranty. Zero Gravity Skin is not affiliated or associated with any unauthorized retailers of the product, including those selling on third party sites and assumes no responsibility or liability for any products, or damages caused by their use. Zero Gravity Skin strongly advises that users ​ONLY purchase Zero Gravity Skin products through an authorized retailer or from our official website. 

None of the following websites are authorized to sell Zero Gravity Skin products:

  • truegether.com
  • tanga.com
  • sears.com
  • mercari.com
  • poshmark.com
  • amazon.com
  • Ebay.com
  • jet.com
  • wayfair.com